Your privacy matters to us. Learn how we protect and handle your personal data across Germany, Austria, and Switzerland.
Legal Entity: GenesisIN-RI d.o.o. za usluge
Address: Ulica Ivana Meštrovića 35, 10360 Sesvete, Croatia
OIB: 55065551433
Court Registration: Trgovački sud u Zagrebu, MBS 081702386
Director: Robert Crnko
Email: info@pflegenetzwerk24.de
Phone: +49 157 38852071 | +385 99 2977329
We collect different types of data based on your role in our platform ecosystem.
Search queries, location data, service preferences, AI chat interactions
Voice search recordings (processed locally when possible)
City, postal code, or GPS coordinates (with explicit consent only)
Business details, registration numbers, licenses, contact information
Care services offered, coverage areas, pricing, staff qualifications
Worker searches, messages, account management, payment information
Name, contact details, work authorization, profile photo
CV, qualifications, certifications, work experience, language skills
Preferred locations, position types, salary expectations, availability
We use artificial intelligence to enhance your experience while maintaining strict privacy controls.
24/7 multilingual assistance using OpenAI GPT-4 for customer support and guidance.
Advanced voice recognition using Google AI services with local processing when possible.
Intelligent CV parsing and form completion assistance with AI-powered suggestions.
Automatic translation between German, English, and Serbian using Google Translate API.
We never make employment, matching, or service decisions solely through automated means. Human oversight is always involved in important decisions affecting you.
Payment processing is handled securely by Stripe, Inc. — a PCI-DSS Level 1 certified payment processor.
Credit/debit card numbers, CVV codes, or full card details are never stored on our servers.
Subscription status, billing address, transaction history, and invoice records (retained for 7 years for tax/accounting purposes).
Name, email, billing address, and subscription details — as required to process payments. Stripe's privacy policy applies to data processed by Stripe.
Under GDPR and national data protection laws, you have comprehensive rights regarding your personal data.
Request copies of your personal data and information about how we process it.
Request AccessCorrect inaccurate or incomplete personal information we hold about you.
Request CorrectionRequest deletion of your personal data when it's no longer necessary.
Request DeletionReceive your data in a structured format to transfer to another service.
Request ExportObject to processing based on legitimate interests or for marketing purposes.
File Objection
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