Terms of Service

Empowering Care. Connecting Lives.

Legal Agreements

General Terms and Conditions

Pflegenetzwerk24 - GTC for Care Providers, Healthcare Professionals, and Patients

1. Scope

These GTC apply to all contracts, uses, and legal relationships between Pflegenetzwerk24 ("Platform") and registered care providers, healthcare professionals, and patients within the scope of using Pflegenetzwerk24.

2. Subject Matter

The platform offers healthcare professionals the ability to register for free, create profiles, and upload documents. Care providers, upon paying a subscription fee, gain access to the healthcare professionals database and may publish their own service profile. Patients can search for care providers by language, specialization, or postal code.

3. Registration & Conclusion of Contract

Registration for healthcare professionals is free of charge. For care providers, a paid contract is concluded upon completing the subscription process. Use of the platform requires acceptance of these GTC.

4. Services & Obligations

Healthcare professionals are responsible for the accuracy of their information. Care providers may only use the data within the platform and are not permitted to pass it on to third parties.

5. Prices & Payment Terms

The subscription fee is charged monthly and collected automatically. In the event of default, access may be suspended.

6. Liability & Disclaimer

The platform does not guarantee the reliability, qualifications, or availability of healthcare professionals or care providers. Liability exists only in cases of intent or gross negligence.

7. Data Protection & Processing

The processing of personal data takes place in accordance with the separate Privacy Policy. Users may delete their data at any time. Data is hosted in EU data centers.

8. Term & Termination

Subscriptions automatically renew for one month unless terminated 14 days prior to the end of the term. In case of violations of the GTC, the platform may block access.

9. Final Provisions

If any provision is invalid, the remainder of the GTC remains valid. Applicable law is that of the Federal Republic of Germany. Place of jurisdiction is the seat of the platform.